Returns & Exchanges

At Chelmer Fine Art, we want you to be completely satisfied with your purchase; therefore, we offer a 14-day return window for items in their original condition. Please ensure all artwork is securely packaged in its original materials to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and reason for return to receive a Return Authorization.

• 2.
  Secure the Artwork

  Carefully repackage the item using the original protective materials and shipping box to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return label or use a tracked courier service to send the package back to our gallery address.

• 4.
  Inspection and Refund

  Once our curators inspect the returned piece, we will process your refund to the original payment method within 5-7 business days.